Author(s): Shu Hattori
47 strategies elite managers follow to reach the highest level of success The McKinsey Edge culls the personal best practices of an exclusive group of managers connected to McKinsey & Company, a firm that services eighty percent of the world's largest corporations. Through a wealth of 47 rigorously selected, battle-tested, immediately implementable, and practical tips, readers discover the secrets to building the self, growing with others, enhancing process management, and going the extra mile to reach the next leadership horizon. Everyone struggling to accelerate their career will keep this book at their fingertips for its rare, real-world advice for ascending through the levels of management-all of which require specific mindsets and capabilities that only a handful of people ever master.
Shu Hattori is a Japanese-British national with extensive experience in management consulting, start-ups, online social commerce, and news media.While at McKinsey & Company, he served in advanced industries, high-tech, and media in Asia, North America, and Europe for more than five years. Now, he runs a leadership development start-up. Shu earned an MBA from National Taiwan University with a full government sponsored scholarship and a bachelor's degree in commerce with distinction from McGill University in Canada.
Acknowledgments xi Introduction 1 CHAPTER ONE: Building the Better Self 9 Get Ahead 10 Principle 1 Focus on What Really Matters 11 Principle 2 Start with the Hard Stuff in the Morning 15 Principle 3 Catch Small Signals and Make a Difference 18 Principle 4 Have a 30- Second Answer to Everything 20 Principle 5 Frontload Your Project 22 Principle 6 Create the Right End Output Image 27 Hang Tight 31 Principle 7 Smile When You Are Under Stress 32 Principle 8 Go Beyond Your Self- Perceived Limit 34 Principle 9 Always Imagine the Worst- Case Scenario 37 Principle 10 Start Following Up 40 Principle 11 Push Back with Less Emotion 42 Multiple Reflections 47 Principle 12 Be Flexible on the Perception of Your Passion 48 Principle 13 "What Would Marvin Do?" Find Your Role Models 51 Principle 14 Know What Gives You the Most Energy in Your Day 54 Principle 15 Go Jogging to Smell the Flowers 57 Principle 16 Create a Commitment Plan 59 Chapter Two: Growing with Others 63 Communication 64 Principle 17 Always Memorize the First Three Sentences of a Presentation 65 Principle 18 Communicate Using Fewer Words 67 Principle 19 Pause Three Seconds Before Answering Difficult Questions 69 Principle 20 Question More and Talk Less 72 Principle 21 Turn No into Yes 75 Principle 22 Don't Show Half- Baked Output 77 Connection 79 Principle 23 Instantly Find a Connection in the Room 80 Principle 24 Be a Giver, Not a Receiver 81 Principle 25 Find the Best Intent in People 83 Principle 26 Learn Team Members' Defining Moments and Personal Sides 85 Principle 27 Think of Everyone as a Helpful Individual, Not a "Resource" 88 Principle 28 Go Out for a Meal with Interesting People Every Week 90 Understanding 93 Principle 29 Consciously Gauge Your People 94 Principle 30 Assign Team Members Meaningful Tasks 96 Principle 31 Create Followership Through Deliberate On- the- Job Coaching 98 Principle 32 Deliver Feedback Using Positive Criticism 100 Principle 33 Please Your Assistants and Support Staff 102 Chapter Three: Excelling in Process Management 105 Productivity Themes and Enablers 106 Principle 34 Always Prepare an Agenda Before Meetings 107 Principle 35 Create "Four Boxes" To Dos 109 Principle 36 Focus on Outcomes Not Activities 111 Principle 37 Know Your Meeting Modes in Advance 114 Principle 38 Proactively Manage E- mail Communication Using the 5D Rules 117 Principle 39 Speak Up as Early as Possible 119 Principle 40 Create a Minimalist Presentation Tool Kit 122 Principle 41 Create an Easy- to- Use Template for Updates 127 Chapter Four: Going the Extra Mile 131 The Challenge to Achieve Lasting Growth 132 Principle 42 Give Away Knowledge and Tools Unsparingly 133 Principle 43 Get Rid of Your Physical Barriers 136 Principle 44 Ask the Second Order Questions 138 Principle 45 Learn to Write Fewer Notes 141 Principle 46 Prepare to Renew Your Life 143 Principle 47 Create Your Own "Profile" as a Leader 146 Chapter Five: Become a Thinker and a Writer 149 Thinking Sets Leaders Apart 149 Marvin Bower on the Value of Writing 151 Appendix I: McKinsey Structure 153 Notes 157 Index 161